Distance Sales Contract
1. PARTIES
This Distance Sales Agreement (“Agreement”);
Seller/Service Provider:
FASTTALYA TURİZM TAŞIMACILIK TİCARET LİMİTED ŞİRKETİ
Address: Konuksever, Gazi Blv. No:220, 07010 Muratpaşa/Antalya
Phone: 0541 141 06 07
Email: transfertalya07@gmail.com
Customer:
The natural person who makes the reservation and completes the payment process via the website (“Customer”)
between, established electronically.
2. SUBJECT OF THE CONTRACT
The subject of this Agreement is the determination of the rights and obligations of the parties under the Law on the Protection of Consumers No. 6502 and the Regulation on Distance Contracts regarding the transfer and transportation service purchased by the Customer electronically.
3. FEATURES AND PRICE OF THE SERVICE
The type of service, its scope, route, date and time, and the total service fee are displayed in detail on the preliminary information form provided to the Customer on the website and on the pre-payment screen. The Customer reads and confirms this information before completing the payment process.
4. PAYMENT AND INVOICE
The customer pays the service fee in advance via the payment methods offered on the website. Upon payment, the invoice is issued by BOA TUR TURİZM TAŞIMACILIK TİCARET LİMİTED ŞİRKETİ according to the information provided by the Customer and is transmitted to the Customer within the framework of legislation.
5. RIGHT OF WITHDRAWAL AND ITS EXCEPTIONS
Since the service provided constitutes a "passenger transportation service," the provisions of the Distance Contracts Regulation regarding contracts exempt from the right of withdrawal apply. Therefore, instead of the general 14-day right of withdrawal, the terms and conditions specified in the Cancellation and Refund Conditions apply.
The customer declares that by completing the reservation, they have read, understood, and accepted the Cancellation and Refund Conditions.
6. PERFORMANCE OF THE SERVICE
The service will be provided in accordance with the date, time, and route information specified by the Customer. If the service cannot be provided due to the Customer providing inaccurate or incomplete information (such as an incorrect address, different number of passengers, etc.) the responsibility lies with the Customer.
If the Customer is not present at the designated pick-up point on time and communication cannot be established, a "no-show" situation occurs and the service fee will not be refunded.
7. CANCELLATION, REFUND AND CHANGE
Cancellation, refund, and amendment conditions are detailed in the "Cancellation and Refund Conditions" text published on the website. By completing the reservation, the customer is deemed to have accepted this text.
8. Force Majeure
In cases of force majeure beyond the parties' control, such as natural disasters, wars, terrorism, strikes, severe weather and road conditions, or decisions by official authorities, the parties may temporarily be unable to fulfill their obligations. In this case, the issues of service postponement or partial or complete cancellation are evaluated by the parties in good faith.
9. PROTECTION OF PERSONAL DATA
The Customer's personal data is processed within the purposes and scope specified in the KVKK Information Text, in accordance with relevant legislation. By completing the reservation process, the customer declares that they have read the KVKK Information Text and consent to the processing of their personal data.
10. APPLICABLE LAW AND JURISDICTION
In the application and interpretation of this Agreement, the law of the Republic of Turkey shall apply. In case of dispute, the Consumer Arbitration Committees and Consumer Courts in the location where the Company's headquarters is located shall have jurisdiction.
11. ENFORCEMENT
By making a reservation through the Customer's website and completing the payment process, the Customer is deemed to have accepted the terms of this Agreement and the Agreement is deemed to have been established electronically.